Cookie Policy
At Northbound Support Limited, we use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and understand how our services are being used. This Cookie Policy explains what cookies are, how we use them, and your choices regarding cookies.
1. What Are Cookies?
Cookies are small text files that are placed on your device by your web browser when you visit a website. They can be used for various purposes, including:
- Remembering your preferences and settings
- Analysing how you interact with our website
- Providing targeted advertising based on your interests
Cookies can be classified into two main categories:
- Session Cookies: These are temporary cookies that remain on your device until you close your web browser. They are used to enable core functionalities while you navigate our website.
- Persistent Cookies: These remain on your device for a longer period or until you manually delete them. They are used to remember your preferences and provide a more personalised experience on future visits.
In some cases, cookies can be used in conjunction with other information to personally identify users. When this occurs, the combined data may be classified as "personal information" under applicable data protection laws.
2. How We Use Cookies
We use cookies for various purposes, including:
- Essential Cookies: These enable you to navigate our website and use its features, such as accessing secure areas. Without these cookies, certain services cannot be provided.
- Performance Cookies: These cookies help us understand how visitors interact with our website, allowing us to improve its performance. They collect information such as which pages are visited most frequently and if users receive error messages.
- Functionality Cookies: These cookies allow our website to remember your preferences and provide enhanced features and personalisation.
- Advertising Cookies: We may use cookies to deliver ads more relevant to you and your interests, measure the effectiveness of our advertising campaigns, and limit the number of times you see an advertisement.
3. Third-Party Cookies
In addition to our own cookies, we may also use third-party cookies set by external services that appear on our website. These third-party cookies are used for various purposes, including:
- Analytics: Collecting information about website usage to help us analyse performance.
- Advertising: Delivering targeted advertisements based on your interests.
Please note that we do not have control over these third-party cookies, and their use is governed by the individual privacy policies of the respective companies.
4. Consent and Control
The use of cookies on our website is based on your consent. By using our website, you agree to the placement of cookies according to this Cookie Policy. You have control over how and when cookies are collected. You can manage your cookie preferences through the following methods:
- Browser Settings: Most web browsers allow you to control cookies through their settings. You can set preferences to accept or reject cookies, delete existing cookies, or receive notifications when a cookie is being set. Instructions for managing cookies can usually be found in the help menu of your browser.
- Opt-Out Links: For advertising and analytics cookies, you may find specific opt-out links or tools provided by third-party services.
- Cookie Consent Management Tools: On our website, you will encounter a cookie banner that allows you to accept or modify your cookie preferences when you first visit.
5. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information regarding our cookie practices.
6. Contact Us
If you have any questions or concerns regarding this Cookie Policy or our use of cookies, please contact us:
- Email: contact@northboundsupport.com
- Registration Number: 77286683
- Address: Unit 4005, 40/F., Singga Comm Centre, No. 144-151 Connaught Rd West, Sai Ying Pun Hong Kong
Thank you for choosing Northbound Support Limited. We appreciate your trust in us and are committed to ensuring your privacy while you use our website.
